Lazy Bonzo
Thu, 4th Nov '04, 9:02pm
My Hp deskjet 5150 won't reinstall. It installed fine when I got it (not to long ago) and it prints a test page (if I trigger it from the actual printer rather than from windows).
I uninstalled it to try and fix an error message by reinstalling the printer. The error message was -
There was an error writing to USB001 for printer (hp deskjet 5100 series): The network printer is no longer avialbe. Contact your system administrator, or try using a different printer. This printer will be set to work offline. To save your print job in the local printer queue, click OK.
When it came to actually reinstalling it the installation (I've tried off of the cd it comes with and by adding the printer through the control panel) it stops at 'Looking for Hardware' after telling me that 'New printer detected please wait...' when I installed it first time around it detected it almost instantaneously, this time i've left it half an hour plus and it hasn't accepted it's there.
If I try installing through the printer wizard (add new printer) then it works fine until I need to specify the port, I don't have the option to set it as USB port (which is how my printer is connected).
The only ports can choose are:
COM1: Communications Port
COM2: Communications Port
FILE: Creates a File on Disk
LPT1: ECP Printer Port
PDF995PORT PDF995 Port
PrimoPort PrimoPDF Port
(These last two are for creating .pdf's without using adobe)
and finally
USB002 Unknown Local Port - I tried creating this as a local port but it doesn't accept it.
Thanks for any help in advance.
I uninstalled it to try and fix an error message by reinstalling the printer. The error message was -
There was an error writing to USB001 for printer (hp deskjet 5100 series): The network printer is no longer avialbe. Contact your system administrator, or try using a different printer. This printer will be set to work offline. To save your print job in the local printer queue, click OK.
When it came to actually reinstalling it the installation (I've tried off of the cd it comes with and by adding the printer through the control panel) it stops at 'Looking for Hardware' after telling me that 'New printer detected please wait...' when I installed it first time around it detected it almost instantaneously, this time i've left it half an hour plus and it hasn't accepted it's there.
If I try installing through the printer wizard (add new printer) then it works fine until I need to specify the port, I don't have the option to set it as USB port (which is how my printer is connected).
The only ports can choose are:
COM1: Communications Port
COM2: Communications Port
FILE: Creates a File on Disk
LPT1: ECP Printer Port
PDF995PORT PDF995 Port
PrimoPort PrimoPDF Port
(These last two are for creating .pdf's without using adobe)
and finally
USB002 Unknown Local Port - I tried creating this as a local port but it doesn't accept it.
Thanks for any help in advance.