So, is GOG a scam?

Heisenberg · Fri, 21st Sep '12, 8:25pm

I just want to put it out there I am having rough month. I am on edge so I might be jumping to a conclusion but everything that could go wrong has been going wrong.

I just bought Icewind Dale 2 from GOG. Everything went fine but then I went to my account and all I have is a picture of the game. No matter how many times I click on it nothing happens. So, I paid ten dollars for a picture of Icewind Dale 2? Its not the money but the principle. What is the deal did they scam me?

Morgoth · Fri, 21st Sep '12, 8:31pm

Have you... enabled javascript and are you using an up to date browser? I have bought over 10 games there and haven't experienced any problems so far.

Heisenberg · Fri, 21st Sep '12, 8:35pm

How the hell are you supposed to actually get the game. I went to my account. Tried clickling on the game and nothing happens. Over and over again.

Blades of Vanatar · Fri, 21st Sep '12, 8:44pm

I'm sure they have customer support. Try emailing them about your issue. It is probably something simple...

Marceror · Fri, 21st Sep '12, 9:13pm

I just used them for the first time to purchase Inquisitor. Do you have gog.com downloader mode turned on? If so, turn it off. You have to download a separate app for that to work.

It wasn't downloading for me either initially. I turned off their downloader option and everything went smoothly afterwards. I just downloaded using my browser's built in downloading functionality.

Taluntain · Fri, 21st Sep '12, 9:45pm

To answer the initial question, no, GOG is most certainly not a scam. Just contact their tech support and they should help you out.

Sir Rechet · Tue, 25th Sep '12, 12:24pm

Thanks to GOG I now have the complete D&D suite. Would have been a pain to try to find them otherwise.

Big Kahuna · Thu, 4th Oct '12, 12:45am

Had the same problem with one browser, switched to Google chrome, no issues.

As others have said, contact their cust support, they have always been good at getting back to me when I have questions.

Fri, 21st Sep '12, 8:25pm	#1
Heisenberg Gems: 5/31 Latest gem: Andar Join Date: Aug 2012 Location: Have lived in NY, Maine, Ohio and SC Posts: 130 Like: 112 Liked 2 Times in 2 Posts vBActivity - Stats XP: 231 Level: 5 vBActivity - Bars Level Completion: 61.28% Daily Activity 2.21% Weekly Activity 0.95% Monthly Activity 1.4% Achievements	So, is GOG a scam? I just want to put it out there I am having rough month. I am on edge so I might be jumping to a conclusion but everything that could go wrong has been going wrong. I just bought Icewind Dale 2 from GOG. Everything went fine but then I went to my account and all I have is a picture of the game. No matter how many times I click on it nothing happens. So, I paid ten dollars for a picture of Icewind Dale 2? Its not the money but the principle. What is the deal did they scam me?

Fri, 21st Sep '12, 8:31pm	#2
Morgoth Forever reading, never to be read! Join Date: Jul 2002 Location: Amsterdam, Holland Posts: 3,609 Like: 2 Liked 0 Times in 0 Posts vBActivity - Stats XP: 8,326 Level: 27 vBActivity - Bars Level Completion: 58.71% Daily Activity 2.21% Weekly Activity 0.95% Monthly Activity 4.34% Achievements	Have you... enabled javascript and are you using an up to date browser? I have bought over 10 games there and haven't experienced any problems so far.
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Fri, 21st Sep '12, 8:44pm	#4
Blades of Vanatar Vanatar will rise again Join Date: Nov 2008 Location: Illinois Posts: 3,586 Like: 44 Liked 46 Times in 34 Posts vBActivity - Stats XP: 9,852 Level: 29 vBActivity - Bars Level Completion: 63.45% Daily Activity 2.21% Weekly Activity 16.7% Monthly Activity 29.33% Achievements Awards	I'm sure they have customer support. Try emailing them about your issue. It is probably something simple...
	__________________ "Still round the corner there may wait, a new road, or a secret gate." - J.R.R. Tolkien

Fri, 21st Sep '12, 9:13pm	#5
Marceror SPS Account Holder Editor Chaos Shall Be Sown In Their Footsteps Join Date: May 2003 Location: Sword Coast Posts: 2,395 Like: 21 Liked 92 Times in 75 Posts vBActivity - Stats XP: 5,828 Level: 23 vBActivity - Bars Level Completion: 67.34% Daily Activity 2.21% Weekly Activity 0.95% Monthly Activity 1.4% Achievements Awards	I just used them for the first time to purchase Inquisitor. Do you have gog.com downloader mode turned on? If so, turn it off. You have to download a separate app for that to work. It wasn't downloading for me either initially. I turned off their downloader option and everything went smoothly afterwards. I just downloaded using my browser's built in downloading functionality.
	__________________ You do want to venture forth, don't you? So gather your friggen' party already!

Fri, 21st Sep '12, 9:45pm	#6
Taluntain SPS Account Holder Founder Resident Alpha and Omega Join Date: Jun 2000 Location: Cori Celesti Posts: 20,858 Blog Entries: 13 Like: 174 Liked 133 Times in 85 Posts vBActivity - Stats XP: 53,279 Level: 58 vBActivity - Bars Level Completion: 54.68% Daily Activity 178.81% Weekly Activity 60.81% Monthly Activity 46.97% Achievements Awards	To answer the initial question, no, GOG is most certainly not a scam. Just contact their tech support and they should help you out.
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Fri, 21st Sep '12, 8:35pm	#3
Heisenberg Gems: 5/31 Latest gem: Andar Join Date: Aug 2012 Location: Have lived in NY, Maine, Ohio and SC Posts: 130 Like: 112 Liked 2 Times in 2 Posts vBActivity - Stats XP: 231 Level: 5 vBActivity - Bars Level Completion: 61.28% Daily Activity 2.21% Weekly Activity 0.95% Monthly Activity 1.4% Achievements	How the hell are you supposed to actually get the game. I went to my account. Tried clickling on the game and nothing happens. Over and over again.

Tue, 25th Sep '12, 12:24pm	#7
Sir Rechet I speak maths and logic, not stupid Join Date: Nov 2003 Location: Sweden Posts: 1,186 Like: 2 Liked 20 Times in 18 Posts vBActivity - Stats XP: 2,954 Level: 17 vBActivity - Bars Level Completion: 61.76% Daily Activity 2.21% Weekly Activity 13.55% Monthly Activity 4.34% Achievements	Thanks to GOG I now have the complete D&D suite. Would have been a pain to try to find them otherwise.

Thu, 4th Oct '12, 12:45am	#8
Big Kahuna Gems: 1/31 Latest gem: Turquoise Join Date: Apr 2012 Location: Lost in Kandahar Posts: 18 Like: 1 Liked 0 Times in 0 Posts vBActivity - Stats XP: 92 Level: 3 vBActivity - Bars Level Completion: 28.75% Daily Activity 2.21% Weekly Activity 0.95% Monthly Activity 1.4% Achievements	Had the same problem with one browser, switched to Google chrome, no issues. As others have said, contact their cust support, they have always been good at getting back to me when I have questions.