Location: SPS Accounts » Troubleshooting
I signed up, but the ads are still showing!
Please be sure that you are logged into the system.
To do this, follow these steps:
- Locate the Supporter Login
panel on the right side of any SP website page.
- Enter your SPS username and password (can be different from your forums login!).
- Select your
ad display level from the dropdown menu, and then click on the "Submit" button.
The page will then reload and
your ad display settings will take effect throughout the whole site.
Note: Cookies must be enabled in your browser for
this function to work properly.
I forgot my SPS login information, how can I
find out what it is?
Use the form here.
It will send your information to the e-mail address you registered
How do I change my SPS account information,
such as password or contact information?
Use the form here,
or click on the Preferences link in the Supporter Status panel on
the right side of the page when you are logged in.
I have questions about/problems with my
SPS account, who do I talk to?
Please use our contact
form to contact the owner of Sorcerer's Place for assistance, or post in the SPS forum.
I am having problems logging in...
- Make sure that your browser accepts cookies.
- Check that the date and time reported by your computer is accurate.
Cookies are time-dependent and may not work properly if your computer's
clock is incorrect by a large amount.
If the computer you are using is behind a firewall
or proxy server that blocks, rejects, disables or alters cookies,
it may not be possible to log in without altering the configuration
of the firewall or proxy server.
Make sure that you are typing your user name and
password as you originally entered them. Passwords are case-sensitive.
Thus, 'Bonus' is not the same password as 'bonus' or 'BONUS'.
I signed up but never received a confirmation
When you signed up for an account, you should have
received a confirmation e-mail from us within 24 hours.
If you use Hotmail, Yahoo mail, or another mail
program that uses filters or spam protection, this message might
be in your junk mail folder or trash.
If you can't find the e-mail, click
here to let us know and we will assist you.
How do I accept cookies for my SPS account
while maintaining high cookie privacy settings?
If you have set your browser to restrict
or block cookies, but are interested in becoming an SPS account
holder (which requires cookies to function), there is likely a way to maintain
your security level but accept the cookies required for your SPS
account. Please try googling for "<browser> cookies exception" to learn how to configure your browser to allow cookies for the sorcerers.net domain.